How To Change Your Password

Summary 

This article provides step-by-step instructions for resetting your password while logged out or updating it while logged in to your Hollywoodbets UK account. It explains how to access the password recovery link, create a new password, and ensure your account remains secure.

Process

To reset your password while logged out:

1. Visit the Hollywoodbets UK website.
2. Click the login button at the top of the page.
3. Click the Forgot Password option.
4. Enter your username, email address and DOB.
5. Click Recover to request a password reset.

Thereafter you will receive an email with a recovery link.

1. Enter your new password, confirm it, and click Submit to complete the reset process.

To update your password while logged in:

1. Click on the profile icon.
2. Click Account.
3. Select Change Password.
4. Enter your current password, then create and confirm your new password.
5. Click Save New Password to apply the change.

Troubleshooting  

Did not receive reset email

• Check your spam or junk folder.

• Make sure you entered the correct registered email address.

  If the issue persists, contact our customer care for assistance. 

Password reset link expired

• Return to the login page and repeat the reset process to generate a new link.