Summary
This article explains how to withdraw funds using cardless withdrawal methods on the Hollywoodbets UK platform, including PayPal, Skrill, Neteller, Rapid transfer and Neosurf. It provides step-by-step instructions for using the self-service withdrawal feature on the Mobi-site and includes information on processing times and troubleshooting issues with unreceived withdrawals.
Process
- Visit the https://hollywoodbets.co.uk/sports website and log into your account.
- Once logged in, click the profile icon in the top-right corner to open the account menu.
- Click on Banking Dropdown and select Withdraw.
- Select one of the supported cardless withdrawal methods: Skrill, Neteller or any other method available.
- Enter the amount you wish to withdraw, and the email address linked to your chosen payment portal.
- Click Withdraw to complete your request.
Important
- Please note that submitting documents is not required for withdrawals.
- Should you wish to withdraw via your bank card, you will be required to make a test deposit of £5 via the account that you are withdrawing to. We require your test deposit because we need to register your account details to be able to process your withdrawal successfully. You can withdraw your £5 test deposit afterwards.
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If you are unable to withdraw, please ask to be transferred to a consult
Withdrawal Turnaround Time
- Withdrawal requests are processed within 1 hour.
- If additional documentation or review is required, processing may take up to 24 hours.
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For smoother processing, all withdrawals must be made using the same payment method as was used to deposit funds.
Troubleshooting
Withdrawal not received
- Upon your withdrawal request allow 1 hour for us to process your withdrawal successfully.
- Confirm that the email address provided matches your wallet account (e.g. Neteller or Skrill).
- Check that the withdrawal method matches your previous deposit method.
Note: If the turnaround time has passed and you have not received your funds, please ask to be transferred to a consultant for further assistance.
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