How To Submit KYC Documents

Summary 
This article explains how to upload Know Your Customer (KYC) documents on the Hollywoodbets UK platform to verify your identity, address, and source of funds. The KYC process ensures compliance with regulatory requirements and enables uninterrupted access to your account and withdrawal features.

Process

To submit your KYC documents, you can either send them via email or through live chat.

Accepted KYC Documents

Proof of Identity

• International Passport
• National Identity Card or Document
• Driver’s License

Proof of Address

• Utility bill (electricity, gas, water, internet, or landline telephone)
• Local tax bill

Mobile phone bills and credit card statements are not accepted. 
Provisional driving license's are not accepted.

Source of Wealth

• Bank statement from the last 3 months

Troubleshooting 
Document upload failed

• Check that the file format is supported and under the 3MB size limit.
• Refresh your browser or try again using an incognito window.
• Ensure your internet connection is stable during upload.

Documents rejected

• Make sure the file is clear, legible, and matches your registered details.
• Use only accepted document types as listed above.